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FAQs

Lily & Laurent endeavours to dispatch orders within 24-48 hours. Standard shipping times vary by location and can range from 5 to 10 business days. For expedited shipping options, please check our shipping policies.

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your parcel on our website or on the carrier's website to find out the status of your delivery in real time.

Lily & Laurent offers a straightforward returns policy. If you are not satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund or exchange. Please visit our returns page for detailed instructions and eligibility criteria.

Lily & Laurent provides a comprehensive size chart for each product to make it easier for you to choose the right size. We recommend that you use the size chart as a guide and, if in doubt, measure yourself to ensure the perfect fit. You are also welcome to contact our customer service team if you need help with sizing.

Become part of our family: more than 10 000+ customers ❤️

★★★★★

Lily & Laurent is truly characterised by its exquisite and elegant fashion selection. The attention to detail in every piece is remarkable. I always receive compliments when I wear their clothes. A great choice for anyone looking for a touch of sophistication in their wardrobe.

Sadie
Vancouver
★★★★

Lily & Laurent keeps me up to date with its trendy styles. The quality of the clothes is first class and I appreciate the unique designs that make me stand out from the crowd. My wardrobe has never looked so stylish!

Joshua
Calgary
★★★★★

I am very impressed with Lily & Laurent's exceptional customer service. They go above and beyond to ensure a positive shopping experience. All enquiries or concerns are handled with the utmost professionalism. A reliable and customer-centric brand.

Mia Patel
Brampton
★★★★★

Lily & Laurent has a knack for putting together timeless classics. The pieces I have bought have become permanent fixtures in my wardrobe. The durability and style make the clothes a lasting investment. I am a loyal customer for life!

Ethan Klein
Toronto
★★★★★

Lily & Laurent not only impresses with its style, but also with its speed. I received my order immediately and the packaging was as chic as the clothes inside. The convenience and efficiency make Snazz my favourite choice for online fashion shopping.

Ava Rasmussen
Ottawa

About us

At Lily & Laurent Montreal, we strive to provide you with a good shopping experience, because our customers' satisfaction means a lot to us. We offer the perfect combination of fashion clothing, tailored to your needs through our standardised shopping practices.